Research article · 2026
EFFECTS OF STAFF DEVELOPMENT VARIABLES ON EFFECTIVE LIBRARY SERVICE DELIVERY IN PUBLIC UNIVERSITIES IN IMO STATE, NIGERIA
Abstract
Purpose: The study was carried out to investigate the effects of staff development variables on effective library service delivery in public universities in Imo State, Nigeria.
Design/Methodology/Approach: The study adopted correlation linear survey design. Three research questions and three null hypotheses guided the study. The population of the study was 180 professional and para-professional librarians working in the libraries studied. Census technique involving the entire population was adopted for the study. The instrument for data collection was self-structured modified Likert rating scale captioned “Effects of Staff Development Variables for Effective Library Service Delivery (ESDVELSD). One hundred and eighty copies of the rating scale were distributed to the target sample out of which 167 useable copies representing 92.8 % were returned to the researchers. Data collected were analysed using Pearson (r) statistics to answer the research questions, while t-test of simple linear correlation was used to test the null hypotheses at 0.05 level of significance.
Findings: This study revealed that there is significant and positive relationship between capacity development and service delivery by professional and para-professional librarians in public university libraries in Imo State, Nigeria. The study also revealed that there is significant and positive relationship between staff promotion and service delivery by professional and para-professional librarians in public university libraries in Imo State, Nigeria. The study further revealed that there is significant and positive relationship between financial rewards and service delivery by professional and Para-professional librarians in public university libraries in Imo
State, Nigeria
Implications: Service delivery in public university libraries can be enhanced when the staff working in the libraries are adequately motivated through capacity development, regular promotions and provision of financial rewards.
Originality/Value: The study recommends that the management of public university libraries in Imo State, Nigeria should always motivate their staff by providing them with different capacity development packages, ensure regular staff promotions and provide robust financial rewards. All these will boost the morale of library staff to put in their best for enhanced service delivery.
Keyword: Staff Development, Library Service Delivery, Public Universities, Capacity Development, Staff Promotion, Financial Reward
Paper type: Empirical research
Keywords
Staff Development, Library Service Delivery, Public Universities, Capacity Development, Staff Promotion, Financial Reward Paper type: Empirical research
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